Privacy Policy
1. Who We Are and Scope of This Policy Doral Tax & Accounting ( Doral Tax & Accounting LLC ) ("Doral Tax & Accounting," "we," "us," or "our") is an accounting and advisory firm located in Doral, Florida, providing tax, accounting, and tariff refund advisory services to businesses. Our principal office is located at 801 Brickell Ave 8th Floor Miami, FL 33131. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at doraltaxaccounting.com (the "Site"), communicate with us by phone, email, or text message, submit information through our forms, or engage our professional services. It also describes your rights and choices regarding your information. By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Site or provide information to us.
2. Information We Collect Depending on how you interact with us, we may collect the following categories of information: Contact information. Name, job title, company name, business mailing address, email address, and telephone number (including mobile number, where you provide it). Business and professional information. Information about your company, industry, role, and business needs relevant to the services you inquire about or engage us for. Client engagement information. If you become a client, information necessary to perform our services, which may include financial records, tax records, customs entry data, import documentation, and related business records you provide to us or authorize us to receive. Communications. The content of emails, phone calls, voicemails, text messages, form submissions, and other correspondence with us, along with related metadata (such as date, time, and the number or address used). Website usage information. IP address, browser type, device type, operating system, referring pages, pages viewed, and similar analytics data collected automatically when you visit the Site (see Section 7). Marketing preferences. Your subscription status, communication preferences, and any opt-in or opt-out choices you have made, including SMS consent status.
3. How We Collect Information Directly from you — when you fill out a form on the Site, request a consultation, call or email us, text us, subscribe to communications, or provide documents and records in connection with an engagement. Automatically — through cookies and similar technologies when you browse the Site (see Section 7). From service providers and business data sources — such as publicly available business records, professional data providers, and trade data sources, used to verify business information and identify companies that may benefit from our services. From third parties you authorize — for example, government systems or records you direct or authorize us to access in the course of an engagement.
4. How We Use Information We use the information we collect to:
Provide, administer, and improve our professional services;
Respond to inquiries, schedule consultations, and communicate with you about our services; Prepare analyses, documentation, and deliverables in connection with client engagements; Send service-related communications, such as appointment confirmations, status updates, and account notices; Send marketing and informational communications, where permitted by law and consistent with your preferences; Operate, secure, and improve the Site; Comply with legal, regulatory, and professional obligations; and Protect our rights, safety, and property, and those of our clients and others.
5. SMS/Text Messaging Privacy & Consent This section applies to text messages (SMS and MMS) sent by or on behalf of Doral Tax & Accounting.
5.1 How you opt in We send text messages only to individuals who have consented to receive them. You may opt in to receive text messages from us by: (a) checking the SMS consent box on a form on our Site where you provide your mobile number; (b) providing your mobile number and verbal or written consent to a member of our team; or (c) texting us first or replying to initiate or continue a conversation. Consent to receive text messages is not a condition of purchasing any goods or services.
5.2 Types of messages, frequency, and rates Messages may include conversational replies, appointment scheduling and reminders, service and engagement updates, requests for information or documents, and informational or marketing messages about our services. Message frequency varies. Message and data rates may apply according to your mobile carrier plan.
5.3 How to opt out or get help Opt out at any time: reply STOP to any message from us to cancel and unsubscribe from further text messages. You may also opt out by texting QUIT, END, CANCEL, UNSUBSCRIBE, or OPT OUT. After you opt out, you will receive a single confirmation message, and we will not send you further text messages unless you opt back in. Help: reply HELP to any message for assistance, or contact us at 786-991-9913 or info@doraltaxaccounting.com.
5.4 Mobile information sharing — our commitment No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Any categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes under any circumstances.
5.5 Carriers Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and network availability.
6. How We Share Information We do not sell personal information, and we do not share personal information with third parties or affiliates for their own marketing or promotional purposes. We share information only in the following limited circumstances: Service providers. With vendors that perform services on our behalf — such as website hosting, customer relationship management, telephone and text messaging delivery platforms, email delivery, document management, and analytics — under obligations to use the information only to provide those services to us. Professional advisers. With our lawyers, accountants, insurers, and similar advisers where reasonably necessary. Legal compliance. When required by law, subpoena, court order, or governmental authority, or where disclosure is necessary to exercise, establish, or defend legal claims. Business transfers. In connection with a merger, acquisition, reorganization, or sale of assets, in which case the successor will be bound by this Policy with respect to previously collected information. With your direction or consent. When you ask or authorize us to share information with a third party. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you (see Section 5.4).
7. Cookies and Website Analytics The Site uses cookies and similar technologies to operate core functionality, remember preferences, and understand how visitors use the Site so we can improve it. We may use third-party analytics services that collect information such as IP address, device and browser characteristics, and pages visited. Most browsers allow you to control cookies through their settings, including blocking or deleting cookies. Disabling cookies may affect some Site functionality. The Site does not currently respond to "Do Not Track" browser signals.
8. Data Security We maintain administrative, technical, and physical safeguards designed to protect the information we hold, appropriate to the sensitivity of that information. These include access controls, role-based permissions, secure transmission for sensitive client records, and vendor due diligence. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately using the details in Section 13.
9. Data Retention We retain information for as long as needed to fulfill the purposes described in this Policy, including to provide services, maintain business and engagement records, comply with legal, tax, regulatory, and professional record keeping obligations, resolve disputes, and enforce agreements. Retention periods vary by record type; client engagement records are generally retained in accordance with applicable professional standards and statutes of limitation, after which they are securely disposed of.
10. Your Privacy Rights and Choices Text messages. Opt out at any time by replying STOP (see Section 5.3). Marketing emails. Unsubscribe using the link in any marketing email, or by contacting us. Phone calls. Ask to be placed on our internal do-not-call list at any time during a call or by contacting us. Access, correction, and deletion. You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and professional recordkeeping obligations. We will respond to verifiable requests within a reasonable time and as required by applicable law. Depending on your state of residence, you may have additional rights under applicable state privacy laws. To exercise any right, contact us using the details in Section 13. We will not discriminate against you for exercising your privacy rights.
11. Children's Privacy Our Site and services are directed to businesses and business professionals and are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
12. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, provide additional notice as appropriate (such as a notice on the Site). Your continued use of the Site or our services after an update constitutes acceptance of the revised Policy.